Last Updated: August 2026

At LYF Multi Speciality Hospital, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://lyfhospital.com or use our healthcare services.

Information We Collect

When you visit our website, book an appointment, submit an enquiry, or contact us, we may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Appointment Details
  • Doctor or Department Preference
  • Messages submitted through contact forms
  • IP Address
  • Browser type and device information
  • Website usage data through cookies and analytics

You may choose not to provide certain personal information; however, this may limit our ability to provide some services.

How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments
  • Respond to your enquiries and requests
  • Provide healthcare-related information
  • Improve our website and patient experience
  • Send appointment confirmations and service-related updates
  • Analyse website performance and improve our services
  • Comply with legal and regulatory obligations

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared:

  • With authorised hospital staff for providing healthcare services
  • With trusted service providers who help operate our website or communication systems
  • When required by applicable law or legal authorities

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Cookies

Our website may use cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyse website traffic
  • Measure advertising performance
  • Enhance user experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

Google Ads & Analytics

Our website may use:

  • Google Ads
  • Google Analytics
  • Google Tag Manager
  • Google Maps

These services may collect information such as browser details, device information, pages visited, and website interactions to improve our services and advertising performance.

For more information, please visit Google’s Privacy Policy:

Contact Forms & Appointment Requests

When you submit an appointment request or enquiry through our website, we use your information solely for:

  • Booking appointments
  • Contacting you regarding your enquiry
  • Providing healthcare-related assistance
  • Patient support and follow-up communication

We collect only the information necessary to provide these services.

WhatsApp Communication

If you choose to communicate with us via WhatsApp, your messages are subject to WhatsApp’s own Privacy Policy. We recommend avoiding the sharing of highly sensitive medical information through messaging platforms unless specifically requested by our medical team.

Children’s Privacy

As we provide maternity and paediatric healthcare services, information relating to children should be submitted only by a parent or legal guardian.

We are committed to protecting the privacy of children and handling such information responsibly.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external websites they visit.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information where legally permitted
  • Withdraw consent for future communications

To make such a request, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

Contact Us

LYF Multi Speciality Hospital

Website: https://www.lyfhospital.com

📞Phone: (+91) 99102 27227 -Indirapuram
📞Phone: (+91) 9873880099 -Gaur City

Email: (contact@lyfhospital.com)